Loretta Napalan
Client Care Manager

Loretta has lived in the NW for over 20 years and can’t get enough of its beauty and football.  Go Seahawks! She’s a people lover and loves spending time with her family and friends and it resonates in all that she does. One of Loretta’s favorite quotes is “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”  

Loretta refers to us as her “rock star team”, but we all know she is glue that keeps us all together!  She is a true believer of who you work with matters!  As our client care manager Loretta does everything she can to make the stressful and tricky situations go seamlessly and turn into a positive experience.

Entering into real estate in 2001, she quickly became proficient in real estate while gaining a background in sales and escrow.  With her background and love for people she keeps this team running smoothly! 

"Additionally, Loretta Napalan, the Client Care Manager, was always available to answer any questions or concerns quickly and with a warm and friendly demeanor. I was blown away by the efficiency and friendly attitudes that we received from the team."-Reviewed on Zillow

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